Last Updated: August 18, 2026
LUMEN Foundation (“LUMEN,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we may collect through our website, how we use it, how we protect it, and the choices you may have regarding your information.
By using this website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us, submit an inquiry, express interest in getting involved, or otherwise interact with our website.
Depending on how you interact with us, this may include:
- Full name
- Email address
- Phone number
- Organization or company name
- Information about how you would like to support or become involved with LUMEN
- Areas of interest
- Availability
- Messages, inquiries, or other information you choose to provide
We only ask for information that is reasonably necessary to respond to your inquiry or provide the requested service or opportunity.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, security tools, analytics services, or other technologies.
This may include information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of your visit
- General website usage information
This information may be used to operate, maintain, secure, and improve our website.
2. How We Use Your Information
LUMEN may use information you provide to:
- Respond to questions and inquiries
- Communicate with you about your interest in LUMEN
- Process volunteer, partnership, sponsorship, or involvement requests
- Provide information about programs and initiatives
- Improve our website and services
- Maintain website security
- Prevent fraud, abuse, or unauthorized activity
- Comply with applicable legal obligations
We do not use information collected through our contact or involvement forms for purposes unrelated to the reason it was submitted unless otherwise disclosed or permitted by law.
3. How We Share Information
LUMEN does not sell your personal information.
We may share information with trusted service providers when reasonably necessary to operate our website and provide services. These providers may include website hosting providers, form-processing services, email services, security providers, analytics providers, or other technology providers.
These service providers may only access information as reasonably necessary to perform services on our behalf and subject to applicable contractual or legal requirements.
We may also disclose information when required by law, legal process, or to protect the rights, safety, property, or security of LUMEN, our users, or others.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, security, performance, and analytics.
Cookies may help us understand how visitors use the website and improve the user experience.
You can configure your browser to refuse or restrict cookies. Some website features may not function properly if certain cookies are disabled.
5. Third-Party Services and Links
Our website may contain links to third-party websites, platforms, payment providers, social media services, or other external resources.
LUMEN is not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
6. Children’s Privacy
LUMEN is committed to protecting the privacy and safety of young people.
Our public website is designed primarily to provide information about LUMEN, its programs, opportunities, and ways for adults, parents or guardians, organizations, volunteers, partners, and supporters to engage with the organization.
We do not knowingly request or collect personal information directly from children under 13 through public website forms.
If we learn that personal information from a child under 13 has been collected through our website without the appropriate parental or guardian authorization, we will take reasonable steps to review and delete the information where appropriate.
Where LUMEN programs involve children or young people, additional registration, consent, photography, media, or program-specific privacy procedures may apply.
Parents or guardians who have questions about information relating to a child may contact us using the information below.
Federal COPPA requirements can apply in circumstances involving the online collection of personal information from children under 13, including certain general-audience sites when the operator has actual knowledge that it is collecting information from a child.
7. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate interests.
Retention periods may vary depending on the type of information and the reason it was collected.
9. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, including the ability to request access to, correction of, or deletion of certain information.
If you would like to make a privacy-related request, please contact us using the information below.
We may need to verify your identity before completing certain requests.
For organizations subject to particular state privacy laws, additional rights and obligations may apply. For example, the California Consumer Privacy Act provides certain privacy rights to qualifying California consumers, although the CCPA generally does not apply to nonprofit organizations.
10. Changes to This Privacy Policy
LUMEN may update this Privacy Policy from time to time to reflect changes to our practices, technology, services, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to periodically review this Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
LUMEN Foundation
Email: info@lumenglobalfnd.org
Phone: (908) 590-6739